Get in Touch

We're here to help and answer any questions you might have

Contact Information

Email Support

Response within 48 hours

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM PST

Saturday - Sunday: 10:00 AM - 4:00 PM PST

Emergency Support

If you're experiencing a mental health emergency:

  • • Call 911 or your local emergency number
  • • Call 988 for Suicide & Crisis Lifeline
  • • Text HOME to 741741 for Crisis Text Line

Common Questions

How do I reset my password?

Click "Forgot password?" on the login page and enter your email. We'll send you a reset link.

How do I delete my account?

Go to Account Settings → Danger Zone → Delete Account. This action is permanent and cannot be undone.

How are my conversations stored?

We store conversation summaries to maintain context. Full messages are retained for 90 days. You can delete your history anytime.

Is my data safe?

Yes! We use industry-standard encryption, never sell your data, and comply with GDPR. Read our Privacy Policy for details.

Need More Help?

Check out our comprehensive guides and documentation

© 2025 ChatSide.ai. All rights reserved.